Privacy Policy

Effective as of September 1, 2025

This Privacy Policy describes how FloydCo, Inc. ("FloydCo", "we", "us", or "our") collects, uses, and shares information about you when you use our website, services, and products (collectively, the "Services").

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

Create an account or register for our Services
Contact us for support or information
Subscribe to our newsletter or marketing communications
Participate in surveys or provide feedback
Use our AI-powered kitchen assistant features

This information may include:

Name, email address, phone number, and other contact information
Company information and job title
Account credentials and preferences
Communications with us
Any other information you choose to provide

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

Device information (device type, operating system, browser type)
Usage information (pages visited, features used, time spent)
IP address and location information
Cookies and similar tracking technologies
Log files and analytics data

Information from Third Parties

We may receive information about you from third parties, such as:

Business partners and service providers
Social media platforms (if you connect your accounts)
Public databases and directories

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions and manage your account
Communicate with you about our Services
Provide customer support and respond to inquiries
Send you marketing communications (with your consent)
Analyze usage patterns and improve user experience
Ensure security and prevent fraud
Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

Service Providers: With third-party vendors who help us operate our Services
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law or to protect our rights
Consent: With your explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of our Services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: FloydCo, Inc., Portland, Maine